Last Updated: August 2026
Scarface Market values customer privacy and keeps customer information protected.
This Privacy Policy explains what information we collect, why we collect it, and how it is handled.
1. Information We Collect
Scarface Market may collect information such as:
• Discord IDs
• Discord usernames
• Website usernames
• Email addresses
• Order IDs
• Product details
• Payment verification details
• Support ticket messages
• Ticket transcripts
• Purchase history
• Delivery information
• Account or platform information required for delivery
• Fraud prevention notes
• Communication logs
We only collect information needed to process orders, provide support, verify payments, prevent fraud, and keep our service secure.
2. How We Use Information
Collected information may be used for:
• Completing orders
• Verifying payments
• Providing customer support
• Creating transcripts
• Preventing fraud
• Handling disputes
• Confirming delivery
• Improving our service
• Protecting Scarface Market and our customers
3. Data Protection
Customer information is treated as private.
Scarface Market does not sell customer data.
Access to customer information is limited to authorized staff who need it for order handling, support, security, or fraud prevention.
4. Confidentiality
Any information you provide to Scarface Market, including usernames, emails, order details, ticket messages, payment details, transcripts, and support information, is kept confidential.
If another customer, outside user, server member, or third party asks us to provide your information, we will decline unless legally required to comply.
5. Third-Party Services
Some payments or services may involve third-party platforms, including but not limited to:
• SellAuth
• Rewarble
• Eneba
• G2A
• PayPal
• Stripe
• Crypto networks
• Banking or card providers
• Discord
These third parties may have their own privacy policies and data practices.
Scarface Market is not responsible for how third-party services handle data outside our control.
6. Transcripts And Logs
Support tickets and order tickets may be logged and saved as transcripts.
Transcripts help us verify delivery, resolve disputes, protect customers, protect staff, and prevent fraud.
7. Data Retention
Scarface Market may keep order records, transcripts, payment logs, and fraud prevention records for as long as needed for security, support, dispute handling, legal compliance, and business protection.
8. Data Removal
Customers may request removal of non-essential information.
Some records may be retained if needed for fraud prevention, dispute evidence, order history, security logs, or legal reasons.
9. Security
We take reasonable steps to protect customer information.
However, no online service, payment system, website, or Discord server can guarantee complete security.
10. Updates
Scarface Market may update this Privacy Policy at any time.
Continued use of our services means you accept the updated Privacy Policy.