Last Updated: August 2026
Scarface Market sells digital goods and digital services.
Because digital products can be delivered instantly, redeemed, transferred, or used, all sales are generally final once delivery has started or the product has been completed.
1. General Policy
All purchases are considered final unless Scarface Market determines that a refund, replacement, or store credit is appropriate.
Refunds are not guaranteed.
2. Eligible Refund Situations
A refund or replacement may be considered if:
• The product cannot be delivered
• The product becomes permanently unavailable
• Staff cancels the order
• A duplicate payment was made
• A verified system error occurred
• The wrong product was delivered and cannot be corrected
• Scarface Market is unable to complete the order
3. Non-Refundable Situations
Refunds will not be issued for:
• Change of mind
• Accidental purchases
• Customer provided incorrect information
• Customer no longer wants the product
• Successfully delivered products
• Redeemed gift cards
• Used codes
• Transferred accounts
• Accepted gifts
• Completed services
• Delays caused by customer response time
• Platform restrictions outside our control
• Chargeback attempts
• Fraudulent claims
• Violating our Terms of Service
4. Partial Payments
If an order requires a specific payment amount, the full amount must be paid before the order is marked as paid.
If a customer submits only part of the required payment, Scarface Market may request the remaining balance before continuing.
5. Replacements
Depending on the situation, Scarface Market may offer:
• Replacement product
• Equivalent product
• Store credit
• Partial refund
• Full refund
The final decision depends on the product, delivery status, payment status, and issue reported.
6. Chargebacks And Disputes
Customers must contact Scarface Market support before opening a payment dispute or chargeback.
Opening a false dispute, fraudulent chargeback, or abusive claim may result in:
• Permanent blacklist
• Cancellation of active orders
• Loss of warranty
• Removal from our services
• Evidence submission to payment providers
7. Processing Time
Approved refunds may take 1 to 10 business days depending on the payment provider.
Crypto refunds, gift card refunds, or third-party payment refunds may take longer or may not be possible depending on the provider.
8. Support
If something goes wrong with your order, contact Scarface Market support first.
Most issues can be solved quickly through our ticket system.